FAQ's

You can either use the mechanical override key (for applicable models only) or plug-in a 9V battery to the emergency power supply plate and open the smart safe.
For some models, the battery case locates outside the safe box and you can replace the batteries directly. Please check the respective Product Manual of your Yale Digital Safe.
Some digital safes can be opened with a master code while some have a mechanical key for emergency backup. Please check the User Manual of your Yale Digital Safe.
Please contact our service team at 1800-103-5606. working hours: 9 AM to 9 PM, All Days, excluding public holidays) or by e-mail: customercare2.india@assaabloy.com
The PIN setup varies with models. Download the Instruction Guide for Yale Digital Safe.
Please contact our service team at 1800-103-5606 between working hours: 9 AM to 9 PM, All Days, excluding public holidays) or by an e-mail: customercare2.india@assaabloy.com
Please contact our service team at 1800-103-5606. working hours: 9 AM to 9 PM, All Days, excluding public holidays) or by e-mail: customercare2.india@assaabloy.com
You can get a Digital User Guide from our Manual Centre.
No, system will keep your PIN code/ fingerprint records.
A fireproof safe is specifically built to withstand intense heat. All Yale fire safes have been thoroughly tested in the factories and by third-party inspection agencies to withstand heat up to 927°C for at least one hour. In case of fire, our fire safes can protect your essential documents and valuable digital data such as CD ROMS or DVDs.
All Yale fire safes are secure and we categorize our safes by functions. Fire Safe is built to resist intense heat and protect your valuable possessions from fire. Security Safe delivers outstanding performance against physical attacks from burglary. The thickened walls, laser-cut doors and motorized lock make it a high performer.
Our fireproof safes include:
.
Our biometric fire safes include:
(TBD: YFF/420/FG2 and YFF/520/FG2)
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