Installation will happen usually in 2-3 business days in major cities, however in B/C class cities it may take more time. The customer will be informed about tentative time at the time of booking Installation request,
Yale smart door locks comes with a one year warranty from date of purchase.
Installations and demo for INR 1000, this charge is being waived off as part of special promotion. These charges are free for the first visit, however if a re demo/re visit is required it can be availed for a nominal fee.
Yale smart door locks comes with a one year warranty from date of purchase.
Shipping cost is free for orders above INR 999
We try our best to process your delivery as quickly as possible. Our service team is happy to assist you should you have any questions regarding your order. Please feel free to contact Customer Care
If you need to modify or cancel an order, please feel free to contact us at 1800-103-5606 and our service team will be happy to help.
Yale smart door locks comes with a one year warranty from date of purchase.
After you place an order, we will notify you when it is shipped. We will also include a tracking number so you may track your shipment at any time or you may check your order status on the "MY ACCOUNT" page after log in.
No
The listed price is tax inclusive.
We are more than happy to assist you with any concerns you might have. Please feel free to contact us at 1800-103-5606 (working hours: 9 AM to 9 PM, all Days, excluding public holidays)
Please refer to our Return & Exchange Policy
The password setup for Yale Smart Lock varies with models. In general, there is a setup or reset key on the side of the interior part. For further information, please refer to the respective user manuals.
In general, a password is consisted of 6-12 numerical digits. In some models, the password length is 4 -12 digits. Please check the User Manual of your Yale Smart Lock.
If you lose a smart card or touch key, simply invalidate the lost card/ key by re-registering all the remaining keys. The lost key will automatically be disabled and cannot be used again.
The procedures of card registration vary with models. Please refer to the respective User Manual of your Yale Smart Lock
Yale Smart lock can register 20-40 smart cards. You can download digital Instruction Guide from our Product Details page.
Yale Smart lock can register 20-40 Fingerprints. You can download digital Instruction Guide from our Product Details page.
You can either use the mechanical override key (if applicable to your model) to open the door or plug-in a 9V battery to the emergency power supply plate which locates outside the door to provide instant power to the electronic lock.
If you hear a low battery warning melody rings or the indicator light blinks in red, it means the smart lock is running low in power. Please replace all batteries when you hear/ see the alert.
Open the cover of the battery compartment, take out the old batteries, and replace with new 1.5V Alkaline AA batteries. Please replace all batteries at the same time.
Basis on your model, you can simply open the battery cover of the lock and you will see a sound adjustment button. The location of the button may vary from model. For models where there is no physical button available please refer to the respective User Manual of your smart lock.
There are two types of alarm in Yale smart lock:
1. Alarm on damage of the lock:
When the front body of the lock is damaged due to forced separation or drilling, the alarm will go off.
2. Alarm on break-in:
When someone tries to break-in by force while the door is locked, the alarm will go off.
There are two types of alarm in Yale smart lock:
1. Alarm on damage of the lock:
When the front body of the lock is damaged due to forced separation or drilling, the alarm will go off.
2. Alarm on break-in:
When someone tries to break-in by force while the door is locked, the alarm will go off.
Turn off the alarm by one of the three options:
-Enter your registered PIN code
-Contact your registered smart card or i-Button key
-Scan your registered fingerprint
Please check your lock mode setting.
By default, all smart locks are set to automatic locking mode which detects the door closing and automatically locks the door in a few seconds. However, if it is switch to manual locking, the door will not lock up automatically after closing.
To change the setting, simply open the cover of the battery compartment and press the automatic/ manual button to set your preference. For models where there is no physical button available please refer to the respective User Manual of your smart lock.
When the lock is at manual locking mode, the door will not lock up automatically after closing. To change the setting, simply open the cover of the battery compartment and press the automatic/ manual button to set your preference. For models where there is no physical button available please refer to the respective User Manual of your smart lock.
Yale smart locks are designed with a Safe Handle to protect user from break-in attempts. There is a safety button embedded on the handle and user must press the button together with the handle to open the door. The safety button prevents break-in attempt by drilling holes on the door, inserting string loops from outside and pulling the handle to open the lock.
Yale smart locks are equipped with a scramble code feature to prevent the leakage of password. In practice, user can add some random codes in front or after a registered password when you are concerned about your password being exposed in some situations.
If a wrong PIN code/ fingerprint/ smart card is entered for 5 consecutive times, the smart lock will shut down for 3 minutes and cannot be operated. This is a function to prevent vandalism. All Yale electronic locks are equipped with this feature.
Currently, the following Yale smart locks support fingerprint entry:
YDM4109+, YMF 40+, YDR 414, YDD 424+, YDR 4110+, YDME 90, YDME 80, YDR 41, YDR 50G
Currently, the following Yale electronic locks support smart card or contact key entries:
YDM 3109+, YDR 3110, YDR 343, J20, YDG 313GL, YDME 50, YDME 70, YDME 90, YDR 50 G
Most Yale smart locks are equipped with this function but the setup method may vary from model. For further information, please refer to the Instruction Manual.
Yale electronic locks carried two product lines, the main locks and the auxiliary locks. Not all auxiliary locks are equipped with a handle. These are the locks without handle: YDR 414, YDD 424+, YDR 4110+, J20, YDR 50G, YDR 3110, YDG 313 GL, YDR 343, YDR 41
Most people register with their index fingers but there is no substantive restriction. We suggest user register fingerprints on both left and right hands.
Some Yale smart locks can be paired up with a remote controller.
The registration procedures may vary from models, please refer to the respective Product Manual.
The deactivation steps may vary from models, we suggest you to check the respective Product Guide.
You can either use the mechanical override key (for applicable models only) or plug-in a 9V battery to the emergency power supply plate and open the smart safe.
For some models, the battery case locates outside the safe box and you can replace the batteries directly. Please check the respective Product Manual of your Yale Digital Safe.
Some digital safes can be opened with a master code while some have a mechanical key for emergency backup. Please check the User Manual of your Yale Digital Safe.
he PIN setup varies with models. Download the Instruction Guide for Yale Digital Safe.
Please contact our service team at 1800-103-5606 between working hours: 9 AM to 9 PM, All Days, excluding public holidays) or by an e-mail: customercare2.india@assaabloy.com
Please contact our service team at 1800-103-5606. working hours: 9 AM to 9 PM, All Days, excluding public holidays) or by e-mail: customercare2.india@assaabloy.com
Please contact our service team at 1800-103-5606. working hours: 9 AM to 9 PM, All Days, excluding public holidays) or by e-mail: customercare2.india@assaabloy.com
You can get a Digital User Guide from our Manual Centre.
No, system will keep your PIN code/ fingerprint records.
A fireproof safe is specifically built to withstand intense heat. All Yale fire safes have been thoroughly tested in the factories and by third-party inspection agencies to withstand heat up to 927°C for at least one hour. In case of fire, our fire safes can protect your essential documents and valuable digital data such as CD ROMS or DVDs.
All Yale fire safes are secure and we categorize our safes by functions. Fire Safe is built to resist intense heat and protect your valuable possessions from fire. Security Safe delivers outstanding performance against physical attacks from burglary. The thickened walls, laser-cut doors and motorized lock make it a high performer.
Our fireproof safes include:
Our biometric fire safes include:
(TBD: YFF/420/FG2 and YFF/520/FG2)
You can save and share images or videos via Dropbox.
You can also take photos and video clips when viewing the live feed in the App.
If you want to save images/video locally on the camera, you will need to have an SD card inserted in the camera.
This is an optional extra and does not come as part of the Home View Camera kit.
Please go onto the app, on the home page before accessing the camera, click on ‘About’, then ‘General’ and ensure the option ‘only stream connected to Wi-Fi’ is off.
Yes, however, this is an optional extra and does not come as part of the Home View Camera kit.
Please use the bracket supplied with the kit.
You create an account through the Yale Smart Living ‘Home View’ App.
You can save and share images or videos via Dropbox.
You can also take photos and video clips when viewing the live feed in the App.
If you want to save images/video locally on the camera, you will need to have an SD card inserted in the camera.
This is an optional extra and does not come as part of the Home View Camera kit.
Delete the camera from your account and then hold the reset button on the bottom of the camera for 10 seconds.
No, the software will only allow you to upload images to a single account. However, you can then share the folder with other Dropbox users.
Yes, you can play back through the app but need to have an SD card inserted in the camera which is an optional extra and does not come as part of the Home View Camera kit.
Yes they do, you can listen or talk back with the built-in microphone and speaker.
Yes, the camera has built-in infrared LED’s (IR).
Yes, anyone can log in using the same username/password as the main user.
The Yale Smart Living Home View App.
This is available through the App store for IOS or Play store for Android.
Yale’s Home View Cameras can either be fixed in place or freestanding
No, the camera can also connect using a standard Ethernet cable.
Please ensure that your router is connected to a 2.4ghz Wi-Fi network and not 5ghz. Press the WPS button on your router and then the one on your camera.
Wait a short while and then try to reconnect.
Please make sure you have updated the app to the latest version.
Please go onto the app, on the home page before accessing the camera, click on ‘About’, then ‘General’ and ensure the option ‘only stream connected to Wi-Fi’ is off.
The alerts are there to prompt you to view via the app for live footage. However, you will not get recorded events until an SD card has been inserted. This will then record 1 minute of footage once motion is detected.
Please use the wired connection initially, and fill in all network options in the settings menu on the app. View live footage for approximately 1 minute and then remove the cable. This will then automatically change to wireless
Please ensure that your local network credentials have been entered in the network option of the settings menu in the app.
You can reset your password by entering your email address on the Forgot Password form.
Dropbox settings option is greyed out/not working
To use the Dropbox feature you must insert a Micro SD card in the camera.
Constant Light – Wired connection
Flashing every 0.2 seconds – Wireless Connection (default)
Flashing every 0.4 seconds – WPS is connecting
Slow flash every 1.0 second – Wi-Fi connected
Constant Light – Wired connection
Flashing every 0.2 seconds – Wireless Connection (default)
Flashing every 0.4 seconds – WPS is connecting
Slow flash every 1.0 second – Wi-Fi connected
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