Installation not yet been done. Mailed several times, yielding no result. Purchase same item second tim, at enhanced price. Agreed too at increased charge of installation. But the lock remains uninstalled till date. Not a single phone call received from local representative.
This is gross negligence and unbearable.
The installation process was very misleading, the team asked for a sum of rupees 590, but it came to installing the lock, they had no clue what they were doing, till I was aligned to Parwez Alam for helping me through the process.
Yale product is very good
Very poor service. No one sent till now for installation so how can one talk of the product.